Oregon Certified Nursing Assistant State Practice Exam

How should a nursing assistant best communicate with a cancer patient?

1. Insist the patient share their feelings

2. Provide medical advice when asked

3. Encourage them with optimistic statements

4. Listen to them if they want to talk

The correct answer is: Listen to them if they want to talk

Listening to a cancer patient who wants to talk is crucial for effective communication and support. This approach demonstrates empathy, validation, and respect for the patient's feelings and experiences. Many patients may feel overwhelmed, anxious, or afraid, and having someone who is willing to listen openly can provide them with a sense of comfort and safety. When a nursing assistant actively listens, it allows the patient to express their thoughts and emotions at their own pace, fostering a trusting relationship. This connection can be incredibly significant for the patient, as it provides an opportunity for them to share fears, concerns, and even hopes while knowing they have a supportive presence. By creating an environment where the patient feels heard, the nursing assistant can help reduce feelings of isolation and encourage the patient to voice their needs and preferences, ultimately enhancing their emotional well-being during a challenging time.