Oregon Certified Nursing Assistant State Practice Exam

If a resident has a hearing impairment, what should the NA do?

1. Face away from the resident when speaking.

2. Face the resident with the light on the NA's face.

3. Shout so that the resident can hear the NA.

4. Exaggerate the words so that the resident can read the NA's lips.

The correct answer is: Face the resident with the light on the NA's face.

When a resident has a hearing impairment, facing the resident with the light on the nursing assistant’s face is important for effective communication. This positioning allows the resident to have a clear view of the assistant’s facial expressions and lip movements, which can aid in understanding. Proper lighting enhances visibility, making it easier for the resident to catch non-verbal cues and any spoken words. Effective communication strategies for individuals with hearing impairments often involve being attentive to the visual aspects of communication. Strategies such as using clear speech, maintaining eye contact, and ensuring good lighting can significantly improve understanding and connection between the speaker and the listener. This method respects the resident's communication needs and helps foster engagement and comfort.