Oregon Certified Nursing Assistant State Practice Exam

Types of verbal communication include:

1. A. Reading

2. B. Nodding one's head

3. C. Crossing one's arms

4. D. Writing

The correct answer is: D. Writing

Verbal communication encompasses the use of spoken or written words to convey messages. Writing is a significant form of verbal communication because it involves expressing thoughts, ideas, and information through text. This can include everything from letters and reports to emails and instructions. In contrast, nodding one's head and crossing one's arms are considered non-verbal forms of communication. Nodding may indicate agreement or understanding, while crossing arms might suggest defensiveness or discomfort. Reading, while it involves decoding written verbal communication, does not itself create or convey a message actively, thus it is not categorized as a type of verbal communication. This understanding of verbal communication is essential for effective interaction in various settings, as it highlights how information can be shared through written words, making it a crucial skill in nursing and caregiving.