Oregon Certified Nursing Assistant State Practice Exam

What is the proper way to approach a resident for personal care?

1. From behind to surprise them

2. From the side to be less intimidating

3. From their front while introducing yourself

4. Randomly without any warning

The correct answer is: From their front while introducing yourself

Approaching a resident for personal care from their front while introducing yourself is important for several reasons. First, it allows the resident to see you coming, which can help them feel more secure and less startled. People, especially those in care facilities, may have heightened concerns about their safety and well-being. By approaching from the front, you respect their personal space and autonomy, allowing them to be aware of who is attending to them. Introducing yourself establishes rapport and builds trust, making the resident more comfortable with the care you are about to provide. This form of communication is crucial in healthcare settings, as it not only reassures the resident but also fosters a sense of dignity and respect. Being informative and transparent about your actions helps empower the individual and encourages them to engage in their care process. This approach contrasts sharply with surprising the resident from behind, which could cause anxiety or fear, as well as approaching from the side without clear communication, which might still feel intimidating. Randomly appearing without warning can significantly diminish the sense of security that residents rely on, making a positive interaction much less likely.