What should a nursing assistant do when observing signs of distress in a resident?

When a nursing assistant observes signs of distress in a resident, it is essential to engage with the resident directly by asking about their feelings and observing their condition closely. This approach helps establish communication and can provide vital information regarding the resident's emotional and physical state. By inquiring about their feelings, the nursing assistant can better understand the nature of the distress, whether it is physical pain, emotional discomfort, or another issue, leading to more effective and timely interventions.

Additionally, close observation allows the nursing assistant to notice specific changes in behavior or vital signs that may require immediate attention. This proactive and compassionate response aligns with the principles of patient-centered care, demonstrating empathy and fostering trust between the resident and the nursing staff. It is crucial to address any signs of distress rather than waiting for the resident to voice their concerns, as some individuals may be hesitant to complain.