What should a nursing assistant do when a resident is suspected of having a heart attack?

When a resident is suspected of having a heart attack, loosening clothing around the neck is a critical first step. This action helps to ensure that the resident can breathe easier by reducing any constriction around the neck area, which can aid in alleviating discomfort and reducing anxiety. Ensuring adequate airflow and preventing undue stress on the body during such a critical time can be vital in managing the situation until further medical help arrives.

In addition to loosening clothing, it's essential to keep the resident calm and comfortable while monitoring their symptoms and vital signs. This response prioritizes the immediate needs of the resident, as a heart attack can be life-threatening and requires prompt medical attention.