Oregon Certified Nursing Assistant State Practice Exam

When should an NA document conversations with a resident?

1. A. Only when the resident has requested it.

2. B. At the end of each shift, no matter the content.

3. C. Immediately after the conversation occurs.

4. D. When the NA feels it is important.

The correct answer is: C. Immediately after the conversation occurs.

Documenting conversations with a resident immediately after they occur is essential for providing accurate and timely records of care. This practice ensures that the details of the conversation are fresh in the mind of the nursing assistant, allowing for a more precise account and reducing the risk of forgetting important information. Immediate documentation contributes to maintaining high standards of care and communication within the healthcare team, as accurate records can be used for reference in ongoing care and can assist in continuity of care. This approach also aligns with best practices in nursing documentation, which emphasize the importance of recording information while it is still relevant and accurate. By documenting right away, the nursing assistant can capture specific wording or emotional tone that might change over time, ensuring that the intention and context of the conversation are preserved. This is vital not only for the care team but also for the residents, facilitating better understanding and support for their needs.