Which of the following statements is true of touch?

The statement that nursing assistants can softly pat residents' shoulders to communicate caring is true because gentle touch is often an important part of providing comfort and support to residents. Physical touch can convey warmth, empathy, and connection, which is crucial in a caregiving environment. When appropriate, a gentle pat on the shoulder or a reassuring touch can reassure residents, making them feel valued and understood. It acknowledges their presence and can help alleviate feelings of loneliness or anxiety.

In contrast, the other statements do not accurately reflect the nuances of touch in caregiving. Not all people appreciate physical touch; preferences can vary widely based on personal experiences, cultural backgrounds, and individual comfort levels. Furthermore, while nursing assistants engage in various forms of physical assistance that may include touch, it is not accurate to say they do not need to touch residents at all, as touch is often necessary in tasks like assisting with mobility or personal care. Lastly, reducing physical contact is not universally comforting for all residents; some may seek or benefit from appropriate physical touch to foster a sense of safety and connection.